More about Non-conformance and how to action on them

From the legal point of view - Non-conformance is a policy violation event (speeding, fatigue etc.). We take these very seriously in Unavin. That is why firstly we check data coming from Telematics System in order to filter out the noise (false, doubled up Events etc.). We use references and allocations to match Telematics Event to the real assets in Unavin (Driver / Truck / Trailer etc.). Once everything is checked and matched - we have a confirmed Non-conformance in the system. Please read more on Telematics Events.

You can view all the Non-conformance that have been recorded in Unavin in the Non-conformance tab.

Each Non-conformance has an Audit Trail, showing the log of actions and stages this Non-conformance has been through.

In order to action on a Non-conformance - you need to assign it to one of the Pipelines or Archive it. Please read more on Pipelines and how to create one.

Please follow these steps to assign Non-conformance to a Pipeline:
1. Hover your mouse on the Non-conformance you would like to assign to a Pipeline

2. Choose a Pipeline

3. Done. You are now redirected to the Non-conformance tab, where this Non-conformance is now indicated as the one assigned to the Pipeline.

4. Once all of the actions in the Pipeline (forms, notifications, etc) have been completed, Non-conformance will be finalised and kept in Unavin for your reference.

Each Non-conformance will keep the Name and a Version of the Pipeline it was assigned to. You can view and print it’s Structure by clicking on the Structure Summary button.

​Since Pipelines may have multiple version during their lifetime. It is important to mention that each Non-conformance keeps the Name and Structure of the Pipeline it has been assigned to (like a footprint) to make it easier to investigate / audit at any point in time.

If You believe that no actions are required on one of the Non-conformances - you can simply archive it. Read more on how to Archive a Non-conformance. Archived Non-conformance can be unarchived at any moment (read more on how to unarchive Non-conformance).

• Related Articles

• How to unarchive Non-conformance

  Please follow these steps to unarchive Non-conformances: 1. Go to Non-conformances list and select “Archived“ in the list of filters on the top bar. 2. You will see only archived non-conformances now. Please select Non-conformance you would like to ...

• How to archive Non-conformance

  Here at Unavin we have created to ways of Non-conformances archiving procedure: one by one bulk One by one Non-conformances archiving Please follow these steps to archive Non-conformances that you believe are noise and don’t need to be processed: 1. ...

• How to add a Non-conformance event manually

  Here at Unavin there is an opportunity to add a Non-conformance event manually. Please follow these steps to create a new Non-conformance event : 1. Select Non-conformance in the main menu on the left. 2. Press “+Add manual“ button in the top right ...

• How to create a Telematics Events / Non-Conformances Report.

  Here at Unavin, there is an Event reports wizard that allows you to run reports on the Exception or Non-conformance events that have been consumed and refined by Unavin and processed (or not) by your team. You can filter in lots of different ways and ...

• More about Telematics Events and how to action on them

  Here at Unavin, we use Telematics data from your Telematics system to help you keep track of any events while your Vehicles / Drivers are on the road. Once your Unavin account has an integration with your Telematics System set up (read more on ...