Unavin Privacy Policy

Unavin Privacy Policy


This Privacy Policy applies to all personal information collected by Unavin Pty Ltd via the website platform located at www.unavin.com.au.

      What is "personal information"?

The Privacy Act 1988 (Cth) currently defines "personal information" as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:

  1. whether the information or opinion is true or not; and
  2. whether the information or opinion is recorded in a material form or not.
  3. If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as "personal information" and will not be subject to this privacy policy.

      What information do we collect?

The kind of personal information that we collect from you will depend on how you use the website. Our platform collects data depending on the type of user of the platform. The personal information which we collect and hold about you may include:
  1. Full name (for user identification for both Business users and Drivers)
  2. Residential / postal address (for Identification and document verification purposes)
  3. Phone number (for communication and 2-factor authentication)
  4. email address (to create a login and communication purposes)
  5. driver licence number, driver licence state, driver licence expiry date, driver licence card number (for document verification and authentication purposes)
  6. other details we collect related to the use of Unavin platform: geo-location, page usage statistics, IP address and other browser and device data. 

      How we collect your personal information

We collect personal information from you whenever you input such information into the website and platform. We collect driver licence details mentioned above in the process of Driver account and profile creation on the platform. We also provide services of Driver Licence verification against government datasets and collect Driver licence details for such service.

We also collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.

      Purpose of collection
The purpose for which we collect personal information is to
  1. identify users on the platform
  2. verify documents
  3. provide you with services on our platform.

We customarily disclose personal information only to our service providers who assist us in operating the website and platform. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.
Unavin will share your personal information with service providers and external data sources, including Official Record Holders via third party systems such as the Document Verification System (DVS), to assist us to verify your identity in compliance with relevant laws. These third parties will assess the extent to which your information matches information in their databases and report the results to Unavin.

By using our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.

      Storage and protection

We recognise the importance of protecting and managing your personal information. 

We use a variety of organisational and technical measures to:
  1. maintain the confidentiality, availability and integrity of your personal information;
  2. prevent unauthorised access to your personal information; and
  3. make sure your personal information is not improperly used or disclosed.
We use third-party cloud providers for hosting and data storage.

Access and correction

Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.

      Complaint procedure

If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by Kateryna Lepenicheva and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.

Office of the Australian Information Commission
1300 363 992

Postal Address:
GPO Box 5288, Sydney NSW 2001


Contact us:

Unavin Pty Ltd ACN: 662 769 137

Postal Address:
81-83 Campbell Street, Surry Hills, 2010

      Overseas transfer

Your personal information will not be disclosed to recipients outside Australia unless you expressly request us to do so. If you request us to transfer your personal information to an overseas recipient, the overseas recipient will not be required to comply with the Australian Privacy Principles and we will not be liable for any mishandling of your information in such circumstances.


This policy will be reviewed once in 6 months. 

Privacy Policy Version 2:1, last reviewed 12 Mar 2024.

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